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Review and resolve issues

From finding to verified correction

Review the evidence, publish your changes, and request a rescan.

Four steps to a verified correction

  1. Review. Open a finding and read the captured evidence and explanation.
  2. Correct. Review the suggested wording and publish the appropriate change on the original job board or website.
  3. Request a rescan. Once the update is public, ask Branchlight to check the live source again.
  4. Check the result. Fresh evidence confirms whether the correction passed or more changes are needed.

What to expect

Copying suggested wording does not update the original site. Requesting a rescan does not close a finding on its own. If the live source cannot be read, Branchlight cannot confirm the correction.

Branchlight provides review signals and correction guidance for public content. Your office remains responsible for its published content and employment decisions.

A little more help

Contact Branchlight support

Email us what you were trying to do and what happened. Include a page link or the error wording if useful.

support@branchlight.co

Please leave out passwords, sign-in links, and private information you don't need to share.

Open your email app

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